What are some restaurants close to Royalton Splash Punta Cana? So we drove over to the. Claim your listing for free to respond to reviews, update your profile and much more. Now £122 on Tripadvisor: Royalton Splash Punta Cana, Dominican Republic. However, we understand that individual tastes are not common and that not everyone enjoys the same kind of food. Bellini Bar. With diverse dining options, indulge in the romance of the Mediterranean at the resort’s Italian à la carte restaurant, which offers the perfect ambiance for special occasions and celebrations, or embark on a thrilling seafood adventure at the popular restaurant ‘Under The Sea’. Splash Pool Bar. We are leaving this information on a card above your minibar, we are sorry if you did not find this card and because of it you had problems during your stay. Are any cleaning services offered at Royalton Splash Punta Cana? Yes, dry cleaning and laundry service are offered to guests. Royalton Punta Cana Resort & Casino, Punta Cana: 13,431 Hotel Reviews, 12,901 traveller photos, and great deals for Royalton Punta Cana Resort & Casino, ranked #37 of 170 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor We drove back to the Splash check in. We apologize for any inconvenience you may have had during your stay at the hotel. They will implement necessary improvements to continue giving the best possible service to our guests. The tent of the disco section broke and was not fixed for the remainder of the trip so we were not able to enjoy the entertainment. We strive to deliver a deluxe vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services and entertainment options. And making reservations by phone or getting any service by phone is difficult to say the least. My family and I travel to the carribean every year since 2007, mostly to Cuba. Book Royalton Splash Punta Cana, Punta Cana on Tripadvisor: See 11,089 traveller reviews, 10,707 candid photos, and great deals for Royalton Splash Punta Cana, ranked #45 of 153 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Which languages are spoken by the staff at Royalton Splash Punta Cana? Payments made by partners impact the order of prices displayed. The good: Resort is gorgeous, rooms are nice, beach sand is lovely and very fine. Royalton Splash Punta Cana: Memories - See 11,056 traveller reviews, 10,288 candid photos, and great deals for Royalton Splash Punta Cana at Tripadvisor. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. With Stay-At-1, Play-At-2 access to neighboring Royalton Punta Cana, guests benefit from access to additional facilities and services such as the casino and the serene Royal Spa. Yes, guests often enjoy the park view available here. Best Vacation: Royalton Splash Punta Cana - See 11,053 traveller reviews, 10,283 photos, and cheap deals for Royalton Splash Punta Cana at Tripadvisor. Comments like yours are our best reward. There are more places to choose from in the Punta Cana area. How can you be a resort in the Carribean without beach volleyball? Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The idea was simple: a weekend getaway with our daughter and her BFF to enjoy the beach and waterpark. Royalton and went to the Diamond Club. I asked for a receipt of our room charges at check out (which also took over an hour and required us to complain to a staff member to be able to leave) and we still have not. The a la cart (specialty. 2. received the receipt, even after calling 3 times and emailing. Alexis at the lobby bar was so nice even made up his own shot for us to take. Swim up bar is overcrowded and people just hover around. What food & drink options are available at Royalton Splash Punta Cana? Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Own or manage this property? The buffet needs to add spoons to their napkins so we are not looking for someone to assists every time we want soup or ice cream. The good: Resort is gorgeous, rooms are nice, beach sand is lovely and very fine. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. No answer at either number. Highway Macao Playa Arena Gorda, Punta Cana 23000 Dominican Republic. I asked for a receipt of our room charges at check out (which also took over an hour and required us to complain to a staff member to be able to leave) and we still have not. Highway Macao Playa Arena Gorda, Punta Cana 23000 Dominican Republic, Lock in the lowest price from these sites. Had a nice new yrs getaway. Now £116 on Tripadvisor: Royalton Splash Punta Cana, Dominican Republic. Top room amenities include a minibar, air conditioning, and a flat screen TV. How can you be a resort in the Carribean without beach volleyball? Stay tuned for the rest of this review... Dear sjp3003 , We apologize for the inconvenience you are currently experiencing at the hotel. Regarding about the minibar, we would like to let you know that in recent days we have had a slight change with the replacement of the mini bar and it is the next: The mini bar will be replenished daily and in case you need an extra reposition you can do so by calling our front desk. Is parking available at Royalton Splash Punta Cana? There are more places to choose from in the Punta Cana area. Indeed, we spoke to one Quebecer two resorts down who has been to Punta Cana many times and said she paid $1800/person last minute for her resort and booked it last minute when she read from other travellers that their capacities were around 25%. Dear n3ssav, We love to know that you had a fantastic time, and that we could exceed your expectations, especially with our service. Dear Atruong863 , First of all receive a warm regard from Royalton Splash Punta Cana. Réserver Royalton Splash Punta Cana, Punta Cana sur Tripadvisor : consultez les 11 089 avis de voyageurs, 10 707 photos, et les meilleures offres pour Royalton Splash Punta Cana, classé n°46 sur 153 hôtels à Punta Cana et noté 4,5 sur 5 sur Tripadvisor. Swim up bar is overcrowded and people just hover around. - zobacz w serwisie Tripadvisor recenzje podróżników (10 988), autentyczne zdjęcia (10 255) i doskonałe oferty dotyczące hoteli w tym miejscu. Comments like yours are our best reward. Dear Michelle W, We extend our sincere apologies for the impression that you have of our restaurant staff. Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering Royalton’s signature All-In Luxury® features including luxurious accommodations, world-class reservation free dining, and unparalleled service that perfectly fit into the genuine and magical ambiance of the Caribbean coast. See more questions & answers about this hotel from the Tripadvisor community. They appear to have under gone renovations within the last two years. Please see our partners for more details. We continuously train our staff, and we have already shared your review with our managers. Doors slam shut to rooms, people call down the halls... REALLY noisy. At this point I was about to leave and go elsewhere (I should have). If you are hungry at night you need to go to the other resort. Not a single clock in the entire resort. However, we understand that individual tastes are not common and that not everyone enjoys the same kind of food. The Royalton reality was different: 1. Third Point: Double check the names of the Royalton properties when you reserve (I actually had to change my initial reservation and still got it wrong). Wondering which property would be best suited? We have taken all your comments and have sent them to the general department for a solution as soon as possible. Royalton Punta Cana (the Splash is actually "Memories") the service there is also very bad. The locals left all of their dirty towels, food trays and drink glasses on the beach in the sand. We have taken all your comments and have sent them to the general department for a solution as soon as possible. This is the version of our website addressed to speakers of English in United Kingdom. 4. So we drove over to the. Had a nice new yrs getaway. Royalton Splash Punta Cana, Punta Cana: Bekijk 11.003 beoordelingen, 10.625 foto's en aanbiedingen voor Royalton Splash Punta Cana, gewaardeerd als nr.45 van 162 hotels in Punta Cana en geclassificeerd als 4,5 van 5 bij Tripadvisor. Please see our partners for more details. So far this is only day 2, but this is the most disappointing stay I've had in over a decade of travelling to the Carribean. 3. Food is fine, the wings and fries are good, cant complain. It happened because there was no one enforcing the rule of 50% occupancy in the dining hall. Royalton Splash Punta Cana, Punta Cana dès 148€ sur Tripadvisor: Consultez les 11 089 avis de voyageurs, 10 707 photos, et les meilleures offres pour Royalton Splash Punta Cana, classé n°46 sur 153 hôtels à Punta Cana et noté 4,5 sur 5 sur Tripadvisor. However this one requires a warning, service is terrible and it stems from lack of organization. But we agreed to go once again to the Royalton Diamond Club and request a room change. It is also worth mentioning that our Executive Chef works hard to make an extensive and varied menu of luxury dishes, and he usually accomplishes this goal for all our guests. / Gorąco polecam! Guess what? more. People crowd around the bar and bud in all the time. And we could use the exclusive Diamond concierge for to reserve specialty restaurants for the following day (specialty restaurants require 24 hour advance reservations). The rooms are nicer at Royalton. There is no beach volleyball at the Royalton! I don't know why it takes so long for large groups to check in when our family of four signed papers, got our wrist bands, and was told our room #. Located only a short walk away from one of the most pristine and beautiful stretches of Bavaro Beach, Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering Royalton’s signature All-In Luxury® features including luxurious accommodations, world-class reservation-free dining, and unparalleled service that perfectly fit into the genuine and magical ambiance of the Caribbean coast. restaurants) is another mess, at other resorts where I stayed a week they let you book 3 specialty restaurants such as Japanese, Italian, Mexican per week. There were 6 of us and none of us had water in our rooms any of the 5 days we were there, even after asking. If you think I just got a bad day, I saw the same lines on other days and our check out took almost as long. Response from Royalton Team, Director General at Royalton Splash Punta Cana, Review collected in partnership with this hotel. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. 5. We are delighted to read that our facilities and services offered by our staff were to your fullest satisfaction. No alarm clocks either. We felt sorry for the staff who always had masks on (even outside) and many of whom seemed uncomfortable with guests not wearing masks or social distancing. As for sleeping.... really hard to do. Cordially, Royalton Splash Team. I have never written a review because I never felt compelled to, I am easy going. Response from Royalton Team, Director General at Royalton Splash Punta Cana, Review collected in partnership with this hotel. Eventually an attendant indicated we should call the following day as of 8am. The Royalton reality was different: 1. Are there opportunities to exercise at Royalton Splash Punta Cana? Book Royalton Punta Cana Resort & Casino, Punta Cana on Tripadvisor: See 13,504 traveller reviews, 12,987 candid photos, and great deals for Royalton Punta Cana Resort & Casino, ranked #39 of 153 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. The lady at the arcade I forgot her name but her picture is attached was so sweet and you could tell she loved her job and talking to people and making their stay even better. Finally, we stayed there from Dec 27 to Jan 3, 2020 they book most of the rooms with local people and as such the hotel was at near capacity as was the dining area, no adherence was given to the 50 % COVID rule, tables were pushed together to accommodate groups of 16 people and the line up for food was cheek to jowl with people who had no respect for the 6 foot/ 2 meter physical distance rule. The food was not good, we had to walk or take a trolly to the Royalton to go to the beach (this was not mentioned online), we were not able to make reservations to any restaurants in our resort and were only able to get reservations in the Royalton after complaining to the staff that we were not able to get into any restaurant even after waiting in line for over an hour. Sincerely, Royalton Punta Splash Team. The staff is what makes this a nice resort. We extend our sincere apologies for the inconveniences with the service in our property; we continuously train our staff on customer service skills in order to provide an excellent experience to our guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We felt sorry for the staff who always had masks on (even outside) and many of whom seemed uncomfortable with guests not wearing masks or social distancing. Memories is further from the beach than Royalton and does not serve premium alcohol unless you upgrade to Diamond Club which some folks did while there. At night there is an arcade and a bar, however that's about it, not much going on at night. And we could use the exclusive Diamond concierge for to reserve specialty restaurants for the following day (specialty restaurants require 24 hour advance reservations). Towels are plentiful and you are not responsible for your towel like other hotels, this is a great feature and other hotels should implement this. The food was not good, we had to walk or take a trolly to the Royalton to go to the beach (this was not mentioned online), we were not able to make reservations to any restaurants in our resort and were only able to get reservations in the Royalton after complaining to the staff that we were not able to get into any restaurant even after waiting in line for over an hour. Answer 1 of 9: I'm 35 travelling with my 18 yr old nephew on April 18. Enjoy refreshing drinks at the following Memories Splash Punta Cana bars: Lobby Bar. We are delighted to read that our facilities and services offered by our staff were to your fullest satisfaction. But we agreed to go once again to the Royalton Diamond Club and request a room change. No answer. 4. This was not the norm prior to the locals swarming the resort. If you want to play you better sneak into Occental or the Riu. Nearby attractions include Arena Gorda Beach (0.7 miles), Sky Casino Punta Cana (0.2 miles), and Punta Blanca Mall (0.5 miles). Royalton Splash Punta Cana, Punta Cana Picture: photo3.jpg - Check out Tripadvisor members' 50,043 candid photos and videos. Sincerely, Royalton Splash Team. Dear Sunny_seeker101 , First of all receive a warm regard from Royalton Splash. Dear Sunny_seeker101 , First of all receive a warm regard from Royalton Splash. We apologize for any inconvenience you may have had during your stay at the hotel. See 11,003 traveller reviews, 10,625 candid photos, and great deals for Royalton Splash Punta Cana, ranked #45 of 162 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. Well, I had booked a Presidential Suite at the Royalton Splash, so there must be a front desk at the Royalton (these are two sister properties linked by the water park). First Point: No social Distancing! The attendant clarified we needed to go back to the initial front desk as our room was not at the Royalton, but at The Royalton Splash. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The buffet staff are doing their best and covid doesn't help, I'll give em that. Fourth Point: No Diamond service at the Royalton Splash. Conveniently located restaurants include Toro, Dinner in the sky Punta cana, and Restaurant El Pescador. The attendant clarified we needed to go back to the initial front desk as our room was not at the Royalton, but at The Royalton Splash. We want to thank you very much for taking a moment of your time to share your feedback on TripAdvisor, even though we have not been able to meet your expectations. Royalton Splash Punta Cana, Punta Cana: Zobrazte 11 068 recenzí zákazníků, 10 691 fotografií cestovatelů a skvělé nabídky pro zařízení Royalton Splash Punta Cana, které se v Punta Cana umístilo jako 43. z 170 hotely a je ohodnocené na Tripadvisor jako 4,5 z 5 The resort and grounds are beautiful. Sands Beach Bar Royalton Punta Cana (the Splash is actually "Memories") the service there is also very bad. Everything you want to do requires waiting longer than expected, buffet always has a wait to get a table, and then inside you have to wait to get anything. While an apology will not change the outcome of your first impression, we sincerely hope that you will give us the opportunity to help you achieve an experience that will outweigh your potential bad times. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Royalton Splash Punta Cana, Punta Cana: I would definitely recommend this hotel! Only one of our two wake up calls ever came through to us. Well, I had booked a Presidential Suite at the Royalton Splash, so there must be a front desk at the Royalton (these are two sister properties linked by the water park). Diamond Club was locked closed....Hmmmm....Second Point: No Diamond Club at the Splash property even if you pay for it! First Point: No social Distancing! The buffet staff are doing their best and covid doesn't help, I'll give em that. We appreciate your feedback with some important observations; we can pursuit the excellence through the feedback of our guests and take the corrective measures of the areas to improve what you explained to us. See more questions & answers about this hotel from the Tripadvisor community. Warm regards from paradise, Royalton Splash Team. It is also worth mentioning that our Executive Chef works hard to make an extensive and varied menu of luxury dishes, and he usually accomplishes this goal for all our guests. We drove back to the Splash check in. And this is bow we learned that Memories Splash changed its name to Royalton Splash. Royalton Splash Punta Cana, Punta Cana: See 11,014 traveller reviews, 10,632 user photos and best deals for Royalton Splash Punta Cana, ranked #45 of 165 Punta Cana hotels, rated 4.5 of 5 at Tripadvisor. On Saturday, Jan 1st the bar at the ocean ran out of supplies for drinks and there wasn't a clean beach towel to be found after 3:00 PM. Splash bar and entertainment: Royalton Splash Punta Cana - See 11,066 traveller reviews, 10,294 photos, and cheap deals for Royalton Splash Punta Cana at Tripadvisor. What's the night life like at these resorts? They appear to have under gone renovations within the last two years. Royalton and went to the Diamond Club. Now £84 on Tripadvisor: Royalton Splash Punta Cana, Dominican Republic. I stayed at Riu last year and the resort has tables in the water so that people take their drinks with them whereas here people feel compelled to stick around, making it hard for anyone else to get anything. We have taken all your comments and sent them to the general department for a solution as soon as possible. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Royalton Punta Cana Resort & Casino: Royalton/Memories Splash Punta Cana - See 13,480 traveler reviews, 12,501 candid photos, and great deals for Royalton Punta Cana Resort & Casino at Tripadvisor. The lady at the arcade I forgot her name but her picture is attached was so sweet and you could tell she loved her job and talking to people and making their stay even better. Royalton Splash Punta Cana, Punta Cana Ảnh: Any seafood lovers? Nearby attractions include Arena Gorda Beach (0.7 miles), Sky Casino Punta Cana (0.2 miles), and Punta Blanca Mall (0.5 miles). This luxury resort offers the savvy traveler access to a beautiful beach, one of the largest waterparks in the Caribbean, and an abundance of accommodation options with high-quality amenities. Only one of our two wake up calls ever came through to us. It started with the check in, which kept us in line for over 2 hours before we got our room. The resort and grounds are beautiful. Royalton Splash Punta Cana, Punta Cana: Bekijk 11.088 beoordelingen, 10.705 foto's en aanbiedingen voor Royalton Splash Punta Cana, gewaardeerd als nr.45 van 152 hotels in Punta Cana en geclassificeerd als 4,5 van 5 bij Tripadvisor. The poor staff was there well after dark trying to collect it all. We strive to deliver a deluxe vacation to all of our guests and we appreciate very much your lovely feedback about our facilities, services and entertainment options. They lost mine after having waited in line for 40 minutes and carefully repeating which restaurant and time I was booking with the clerk. Here you have to line up at 6:30 am in the morning everyday and wait for the booth to open at 7:00 am to book your reservation, they give you no reservation paper slip or receipt so if they lose your reservation its your word against theirs. Alexis at the lobby bar was so nice even made up his own shot for us to take. I have never written a review because I never felt compelled to, I am easy going. We have taken all your comments and have sent them to the general department for a solution as soon as possible. See 11,089 traveler reviews, 10,707 candid photos, and great deals for Royalton Splash Punta Cana, ranked #46 of 153 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Good thing we paid extra for the Diamond Club which we've used in the past to expedite check in and check out. Theater Bar at the Memories Plaza. XS Night Club. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Hand foot and mouth disease!!! Which room amenities are available at Royalton Splash Punta Cana? It took me an hour to get chicken fingers and fries which was very frustrating as those that ordered after me received their food half an hour before I did. Confirmed there was no one enforcing the rule of 50 % occupancy in the sky Cana! 1 of 9: I would definitely recommend this hotel both couples ’ families... From in the carribean every year since 2007, mostly to Cuba spoken. And time I was booking with the check in and check out room amenities are royalton splash punta cana tripadvisor at Royalton Punta... 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