An overview of library resources and services available in support of online course delivery. Phone: 919.962.2000 Bring headphones (preferably with a microphone) so you can listen to the class without disturbing other users in the class, who may be taking different classes. Now, two new options will allow students access to more software than ever before: Access specialized software at home: When face-to-face instruction isn’t an option, and your system can’t access the specialized software (e.g., SPSS, SAS, Mathematica) you need, OneIT setup remote access labs so students can connect to a campus lab. Some specialized software will require you to connect to the VPN, while others will be accessible only via devices managed and owned by the University. limited or unavailable. If you have questions for the training team, please contact epictraining@unchealth.unc.edu. Enter IP address (please contact the Help Desk if you need assistance finding the IP address of your computer) in the … Able to access your UNC Health email to get LMS notifications, which will include the WebEx hyperlink needed to join class - go to https://mail.unch.unc.edu/ and use your credentials. Many already have a plan to help you, especially those who are participating in academic activities. You must do this before you are scheduled for class!! Log into MyApps first, then click LMS. In addition, click the links below for more information about various topics which may help answer some questions. If the above criteria cannot be assured by the user and their organization, a user will not be able to join the scheduled WebEx class and will need to reschedule for the next class offering. Respond to calls and voice messages from people calling your office phone (call forwarding), Work on documents on your own or to share with others (Office 365), Save files in a location accessible from both work and home (OneDrive or Teams), Participate in meetings, webinar events or classes (Zoom), Stay connected with coworkers using instant messaging or chats (Zoom or Teams), Teach class or participate as a student in class (Zoom and Sakai), Use any of the major campus applications (ConnectCarolina and others), Access applications on your office or other UNC computer from a device at home (request “remote desktop” access from your IT support), Use UNC tools to manage security while working remotely (VPN, DUO, Authenticator), VPN (needed for W-2 & pay stub and other ConnectCarolina functions as well as campus storage such as storage.unc.edu and secnas.unc.edu), 2-Step using Authenticator (needed for Office 365), University laptop or desktop assigned to you, If available, a university loaner that your IT support group provides, Persona laptop or desktop – must have up-to-date patching and antivirus, Zoom (needed to organize meetings, but not to participate in meetings organized by others), Internet connection – note that connections may be affected by heavy traffic volume, no matter your location. Starting Feb. 19, 2018, all remote access users will be required to use MyApps (at https://myapps.unch.unc.edu) and the current Citrix site (https://csg.unch.unc.edu) will be decommissioned. The following criteria must be met; otherwise, you may need to report to your hospital location and attend remotely from there. Using Windows Explorer or the Command Prompt or Windows PowerShell, and with proper security credentials, you can map network drives and remotely access folders on a computer using its drive letter rather than a UNC path Microsoft established UNC for Windows after Unix systems had defined a different pathname convention. Spectrum, Charter, AT&T, Verizon, and others) have offered to eliminate charges for “going over your limit” and eliminate bandwidth throttling. The following is a list of potential solutions that may help you be more connected from home and thereby helping UNC to achieve our social-distancing goal. Most library computers require a UNC-CH Onyen login. The COVID-19 pandemic has quickly brought this issue to light for many of our students, faculty, and staff. Need access to UNC Health systems? 203 South Road Chapel Hill, NC 27599. MYACCESS ID Password Sign On For assistance logging in, please contact us at: UNC … (If unsure, call the orientation staff at your organization, your manager, or the ISD Service Desk to obtain this information.). Intro A Virtual Private Network (VPN) provides an encrypted connection (secure tunnel) from off campus to the UNC-Chapel Hill internal network. Now is a great time to ensure that the tools you may need to work from home or an alternative location are ready to go. Please use the information below to connect to your instructor's WebEx information. Many of the major providers (e.g. A post shared by UNC Surgery (@uncsurgery) on Sep 16, 2020 at 7:53am PDT To provide the highest patient care to all people through innovation, world -class research, and training the next generation of surgical health care professionals and scientists For many individuals, this level of service requires a monthly fee that you would prefer to avoid. The University of North Carolina at Charlotte 9201 University City Blvd, Charlotte, NC 28223-0001 704-687-8622 M-F 8:00-5:00 p.m. Note:  For security purposes, you should use the UNC VPN service (add link here). (If user has Citrix access to another institution, they still need to download UNC Health’s application and you likely will be prompted to download the appropriate Citrix Receiver. You should self-identify as a member of a University community. One of the best resources for access issues and 'how do I' is your manager/ supervisor as well as co-workers in your department. User must have a dedicated space and time to complete training - do not plan to train and work at the same time. EIN (Employee Identification Number) is included in the body of an email from HR and is sent to the new hire's personal email account. Access to some campus applications from off campus require the use of VPN (i.e. If there is adequate cellular service in the area, then you may be able to work with your cellular provider to either use your cell phone as a “wireless hotspot” or consider adding a mobile hotspot to your cellular account. User must have access to a desktop or laptop computer (not a tablet or smartphone device) with a minimum of Windows 7 operating system and a physical keyboard. Course Directory - List of Offered Courses [Download], Training Library - Tip Sheets, Quick Start Guides, Physician/APP Training Curricula Checklist [Download]. UNC Health Service Desk: (984) 974-4357; MyAccess Sign-On Exchange WebMail. Computer must have access to Internet Explorer or Google Chrome. *Vaccine availability and appointments* | Visitor and mask policies | Additional COVID-19 resources. Unc remote access VPN: Safe & Quick to Setup Another get of a Unc remote access VPN is that your true IP address. In most cases, you can use Remote Desktop to connect to it and work as if you were onsite. Register password security questions & answers at. Some users may have their personal email in LMS - if that is the case, then notifications will communicate to that email address. In Finder, click on Go and select Connect To Server; In the address bar, use //storage.unc.edu/dsa To find this page: Go to MySupport@UNC > in the search box type 'new employee'. The Intelligent Hub allows mobile device access and Duo allows remote access within the App Store from a PC or laptop to enterprise apps you routinely use. Unc remote access VPN - 4 things customers need to recognize. Thanks to the support of the FCC and many Internet Service Providers, the issue can usually be addressed at no additional cost to our community members. MyApps (Citrix Access) - The UNC Health Care Citrix portal "MyApps" provides access to enterprise applications (including Epic@UNC) at work via the MyApps icon, and at home via, If you choose to access Citrix applications remotely, enrollment in 2-step verification is required. UNC Health's "Employee News Online" newsletter communicates timely and important information that is relevant to the majority of UNC Hospital's and UNC Faculty Physicians' employees. Home > About Us > Epic at UNC > Epic@UNC for Providers > Epic@UNC Training > Training Portal for Remote End Users. The Sakai Home page and Log-in page are both being updated with alerts and information related to the move to online instruction. Need Help? Contact your orientation staff or education director to find a training location. should avoid using Apple devices for training, A detailed overview of your patient's medical record, Secure messaging with UNC Health Care providers regarding your patient's care, Access to scheduled appointments, medications, allergies and outpatient & inpatient notes (including admissions, discharges and emergency services), Online referrals for outpatient and ancillary services, Access to historical WebCIS and Cerner information on your patients in addition to any new patient information, Helps with CMS Meaningful Use and patient-centered medical home efforts. Access your UNCHealth email from any location, any time, by using. If you can temporarily access the internet, simply search for “Free Wi-Fi near me” to find locations that may be able to assist. Click the Windows button in the lower left corner, then in the search box, type “Remote”. The Sakai Home page and Log-in page are both being updated with alerts and information related to the move to online instruction. Visit help.unc.edu and “Request Something Else” to request the feature. The user must view any recommended Epic e-Learnings for their job role prior to their scheduled class (es). User should avoid using Apple devices for training, including iPads, iPhones or MACs, due to possible compatibility issues. If you do not have an internet connection, check with your cell phone service provider to see if your phone can be used as a hotspot (data charges may apply). Contact. Remote Access Sharing Links with Students If you're sharing links to library databases, you'll want to be sure that your links will route students to be authenticated through their UNCSA credentials (otherwise, they will not be able to access subscribed resources off campus). UNC Health Service Desk: (984) 974-4357; MyAccess Sign-On myTime. Log into PCs, laptops, Epic@UNC, LMS and email using your UNC Health Care Domain account. Learn how to set up remote desktop access. If you’re a student, we are actively developing support structures to ensure you have appropriate Internet access, among other academic and persona needs. The sum from this is nevertheless very much highly interesting and like me mention to the wide mass - therefore also on Your person - applicable. At the discretion of the training staff, the user may need to take additional Epic e-Learnings if the user has never used Epic before, or has minimal experience. If your residence has access to one of these or any service provider, we recommend you contact them to see if they have a low or no-cost option during this pandemic. The ability to work remotely and/or participate in remote academic activity typically requires access to the internet and, in some cases, faster access than what is readily available. A quick search will tell you that a UNC path is a path with double slashes or backslashes which is what a network path has. Access to these applications do NOT require the use of the campus VPN: Citrix , Email , HeelMail , Office 365 , OneDrive , Outlook , TIM (Time Information Management) , Virtual Lab , Zoom Remote Access; Remote Access. In order to access the UNC Health Citrix portal you will need to be connected via the VPN. If user encounters technical problems during download of MyApps or Duo Mobile App, the ISD Service Desk will offer assistance 24x7 at 984-974-4357. Overview. Open a Ticket. Get My Username Change My Password Forgot My Password Call the IT@UC Service Desk at 513-556-HELP(4357) option 2 or 866-397-3382 option 2.. By using this service you agree to adhere to UC Information Security Policies To move Command Prompt into a network directory, you need to use the pushd command. ; Access the UNCW Voicemail User Preferences Web portal, a user-friendly Web interface used to adjust your voicemail settings, located at https://mss.uncw.edu/user. In preparation for unplanned events, such as inclement weather and public health situations, ITS sends out information intended to help you plan and prepare for alternate work arrangements. ; As part of our continuing efforts to ensure information security, two-step verification will be required (via the DUO mobile app) to access MyApps starting March 1. New employees should check their email for links to important information security, email and internet use policies. For example, many public libraries, coffee shops, and some restaurants provide wireless that you can use as their customer. LMS is the UNC Health Care System online learning platform. If you choose to access Citrix applications remotely, enrollment in 2-step verification is required. Electronic journals, databases and books are accessible from on-campus computers that are connected to the UNC network. This pandemic has impacted our entire community in different ways and our goal at UNC-CH is to keep our Carolina family safe and to eliminate as much technology-induced anxiety and stress as possible. As a new employee you may have information technology questions, such as checking email, changing your password, where to save Word documents, and who do I contact for support. Some individuals have no Internet service at their homes, but they do have the appropriate wiring necessary for internet access. Managers receive a spreadsheet containing EINs for all their new hires a few days before their employee attends orientation. The ITS Virtual Lab provides on-demand access to a wide variety of applications for anyone with a valid ONYEN. 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