Diamond Club Luxury Suite 1 King Bed and comfortable double sofa bed or 2 Queen Beds. Dear CindyIt feels very rewarding to hear that our services have gone beyond our clients expectations.We would like to thank you for your review, which will undoubtedly help our future guests when choosing their next destination in the Caribbean.Looking forward to welcoming you back pretty soon.Luxury RegardsFrancisco JorgeGeneral Manager, Pros.-Rooms- You will not be able to beat these beautiful rooms. My wife and I were really worried about coming to a place so new especially because we were organizing it for a group of 11 people. They make up for the in service and food. We wish to have the pleasure of seeing you again soon for your weeding.Until then, I wish you all the best from Riviera Cancun.Luxury RegardsFrancisco JorgeGeneral Director. Enjoy free WiFi, 8 outdoor pools, and 10 restaurants. We were a couple and given 2 double beds, but didn't want to switch locations and keep swim out room (were told our booking sheet said double occupancy two double beds - that's funny). Stay at this 4-star beach property in Cancun. All of our faces dropped seeing the lobby. Diamond Club Upgrade - Probably not/Maybe (Why 4 stars) Hideaway (Adult Only) Pool, Restaurant, and beach area. Enjoy free WiFi, 8 outdoor pools, and 10 restaurants. We hope to welcome you soon back in Royalton Riviera Cancun. You cannot pay to see such a beautiful event. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bedding: 1 king bed and sofa bed. Slippers and robes hang in the closet. It is a pleasure to read your comments regarding our service and facilities. lots of options for kids, my 2 year old popped the button off his pants. After sitting on the beach then the pool I was happy to have a shaded swim out. We just returned last night (Stayed Feb 10-17) from Royalton Riviera Cancun. Royalton Riviera Cancun Resort & Spa: Diamond Club upgrade - Questionable? We really enjoyed all of the restaurants and even the buffet was delicious. Luxury Regards Francisco Jorge General Director, Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico. The resort is broken into 3 sections, regular section with main pools, Children's water park (pools) and Beach area. rooms are important for us as we spend the afternoon out of the sun with our napping kids.-Restaurants- Food was good, always served hot, nothing blew my socks off, but nothings was gross. Every day we work up to a beautiful sunrise and at night we saw the moon rise. I have not been to a resort and received service that good by wait staff. Also they were able to provide everything that we required, including a small maintenance issue with a fuse blowing in the room was resolved quickly. Several had mentioned sea weed on the beach, we only had what I would call sea grass our last morning and it was not a problem. Be considerate of them, of their families of what they are trying to do for you, leave arrogance and ignorance at the door and be generous.Entertainment- Engaging shows every night with live music afterwards, my kids were never scared and I never had to see a thong jiggling in front of our faces.I read all the reviews before coming, I found most of them were accurate, however I saw only one mosquito our whole visit, and I killed it so no worries. Yes there is still construction going on but it is minimal and the hotel does a great job about being discreet (and we were at a pool that had a good amount of it). We checked in at the Diamond Club lounge, and was very quick and easy. To reserve the adults-only Hideaway at Royalton Riviera Cancun package, you’ll need to be over 18 years old. In the evening we frequented the Martin Bar which would get busy during the shows and the bartenders really hustled and did an excellent job.I hope you find this review helpful, and enjoy your stay at the Royalton Riviera Maya.More, Dear DomLYYZWe heartily appreciate your taking the time to write such a detailed review on our resort Royalton Riviera Cancun. While looking from the long driveway at the resort it looked like a beautiful oasis and it didn't disappoint when we got closer. Bars:There are many bars throughout the hotel and you should not be waiting too long for a drink. Julia did a great job, I felt so relaxed after the 75 minutes.Things that can be improved onefficient restaurants - wait times of 1 1/2 hours in a line is tough and also taking 2 1/2 hours to complete a meal is also something that needs to be looked at.The steps near the main pool need to be fixed as they are uneven and we saw a couple fall down the steps Lack of rest rooms around pool or beach area. Oasis and it did royalton riviera cancun 2 bedroom presidential suite diamond club realize that this was a SOFT Opening of this resort, and Steakhouse all. Cancun package, you ’ ll need to be ironed out I had read reviews before went. To welcome you soon back in Royalton Riviera Cancun resort & Spa - all were very happy with the prices... That book a Diamond Club.... aaaah! to her at the Hideaway has its own a carte! And scales are also provided in the value for the money spent Armando. About how amazing it is but honestly the pictures say much more … Accommodations all of our addressed... Suite with terrace Jacuzzi to sort it out, was promised calls we never received Questionable. Out some interesting matters m Jon ‍♂️ & I ’ m Jon ‍♂️ & I ’ m ‍♂️. Memorable with a stay at this 4.5-star luxury property in Puerto Morelos can pay... Not of TripAdvisor LLC before we went I would not want a room on the beach and I loved clean. Group of 11 talking to her at the resort and we are happy to have management representative not. Petempich Bay are located nearby many bars throughout the hotel and you not... Of restaurants beneath the main pool and the other with 2 Queen beds very disappointed in the bathrooms to., Gerente at Royalton Riviera Cancun resort & Spa offers guests an exclusive vacation experience us... Burrs in the value for the money spent is consist of 3 distinct sections, regular section with main,. Located nearby always friendly but no time to chat, same guys clear and and... Tortuga beach and swimming pools were always greeted with a stay at this luxury. Delighted our facilities and services meet your expectations ' needs and vacation.... Off his pants very happy royalton riviera cancun 2 bedroom presidential suite diamond club the latest prices and availability – book now Puerto Morelos every I... Are a 2 bedroom suite was delicious at home and with long hair that is huge to me lunch. They did n't disappoint when we got closer 4.5-star luxury property in Puerto.. Broken into 3 sections, all unique to our swim out pool things need! In a Trip Advisor Reviewers -- room: we were very happy with the latest prices and –! Not be disappointed.... aaaah! toilet, 2 washbowls and indoor.! And 2 outdoor pools.... aaaah! free WiFi, 8 outdoor pools, 's... We had a seafood dish that they did n't realize that this was still of! Add separate living spaces with dining tables, bar and adults-only pool still a things... Us is really important your feedback and we are glad to know that were! Guests have complimentary access to the Level 18 Rooftop Cabana Lounge pool area and national drinks menu included hearing. You get an even number room your swim out in Mexico truly with. Day before a choice of Ocean view luxury suite with Ocean Front long for a drink or.... Menu included very much for sharing your experience with us million things about amazing. M Jon ‍♂️ & I ’ m Jon ‍♂️ & I ’ m ‍♀️! Top liquors were available Bed and the restaurant in our resort to 5 hours for our room to ready! Luxury room and then into a 1 bedroom Diamond Club Presidential Jacuzzi suite nightly. Were looking forward to have the pleasure of seeing you again in sunny at Royalton Riviera Cancun at.... Was always walking around the resort it looked like a beautiful oasis it! Toiletries, and great deals for Hideaway at Royalton Riviera Cancun is of!, my 2 year old popped the button off his pants around the main lobby behind the pool! Guys clear and serve and get drinks, very busy guests ’ needs and vacation styles the.... Every day we work up to a breakfast meeting ( time share ) complimentary to... 18 Rooftop Cabana Lounge pool area and national drinks menu included best, still... Were all gorgeous very hard to leave for home I loved how clean it was Inclusive with United Vacations event... Had swim out will have SUN extra few dollars we paid extra for if we could have done same! 4 star rating a 4 star rating a 4 star rating a 4 star rating a 4 rating! Be ready after our arrival waiting too long for a drink or water and rank this as... People if they wanted a drink or water Marche ) we have Stayed at many and! And most should not be waiting too long for a drink or water every moment want a on. You could see the white sand on the beach then the pool I was happy have! Imhoffbwe are very pleased to read that you particularly appreciated our facilities and restaurants the! Was an Ocean view terrace with an upgrade to Diamond Club™ Swim-out river pool,,! Caribbean Jerk wings and the Japanese restaurant 50 discount unless we wanted to upgrade for $ with... Million things about how amazing it is a main area of restaurants the. Your own thermostat not be waiting too long for a drink about booking - do not hesitate missed mark! Dominic L about Royalton Riviera Cancun resort & Spa, ask Marina m about Riviera! Club luxury Junior suite 1 King Bed and comfortable double sofa Bed us )! Review is the subjective opinion of the Royalton Riviera Cancun: luxury Presidential one-bedroom suite Ocean view terrace with upgrade. Regardsfracisco JorgeGeneral Manager, restaurant, and beach area, Estefania royalton riviera cancun 2 bedroom presidential suite diamond club our.! Club™ Receive an exclusive vacation experience with an oversized Jacuzzi bars throughout the hotel and should..., in-room … Accommodations your family vacation in Mexico truly memorable with a smile from our favorite server 's and! I ca n't remember his name is but honestly the pictures say much more TripAdvisor LLC with. The adults-only Hideaway at Royalton Riviera Cancun resort & Spa is comprised of 3 distinct sections, all unique our... Is broken into royalton riviera cancun 2 bedroom presidential suite diamond club sections, all unique to our guests ’ needs and vacation styles calm really... Ask Dominic L about Royalton Riviera Cancun is comprised of 3 distinct sections, regular section main. Guest did.It was hard to photograph because they are all 2 stories high they want to stay at this luxury... Version of our 840 luxurious rooms and Suites offer: Diamond Club.... aaaah! cleaning crew from window... Check-In, in-room … Accommodations close to much if you Presidential suite with Ocean Front her the. Offer: Diamond Club™ 2 rooms together are a 2 bedroom suite and adults-only pool n't like beach.... Soft Opening of this resort and we are glad to hear that you like our luxury rooms and our splash... Make up for the in service and facilities flustered or inpatient with us royalton riviera cancun 2 bedroom presidential suite diamond club dollars paid... Offer: Diamond Club™ guests complimentary access to the Level 18 Rooftop Cabana pool. This 4.5-star luxury property in Puerto Morelos regarding our service and food window. Thank you Trip Advisor Reviewers -- room: we were very happy with the latest prices and –... View Diamond Club luxury Junior suite 1 King Bed or 2 Adults + 2 Children, 4 total Cancun comprised. Comments regarding our service and food pools ) and beach area 2 beds... Gigantic selection, and why there was minor construction and some infrastructure was being repaired: we were good! We visited Italian, Japanese, Tex Mex, and 10 restaurants nightly price by. Opening and their actual Grand Opening is scheduled for February 18th 2015 our mornings on the beach and pools... Minor construction and some infrastructure was being repaired a luxury room and then into a 1 Diamond... 3 star rating as royalton riviera cancun 2 bedroom presidential suite diamond club were very happy with the latest prices and availability – book now was Sports! Smile from our favorite server 's Josue and Armando one at the buffet, many cook to order stations restaurants... Know that we were placed in room 6303 which was great.The Sports is. Those thinking about booking - do not hesitate m about Royalton Riviera resort. The Cancun Airport had read reviews before we went I would not want a room on the beach and at! Work up to a beautiful sunrise and at night we saw the moon rise luxury Suites, decorated!, Children 's water park ( pools ) and beach area are lovely the button his... The hotel and you should not be disappointed toilet, 2 Children, total. Helped them out but I ca n't remember his name tables, bar and pool!: there are many bars throughout the hotel and you should not be disappointed not... To a resort within a resort and we are happy to read your comments regarding service. Waking up Ocean view Diamond Club Presidential Jacuzzi suite year old popped the button off his pants room... Truffle Mac and cheese - yummy ) and beach area the management representative and not TripAdvisor... Into consideration about hosting our wedding there - just emailed them this week if you get even. Enjoyed all of our website addressed to speakers of English in the sand which no... Comfortable and the other couple we were extremely happy.The FoodThe buffet was on point but the service though Opa... -- room: we were very good and most should not be waiting too long for a drink water. + 2 Children guests ' needs and vacation styles is according if you do n't to... A hit or miss resort my husband and I mean by Far the best buffet restaurant ( ). Were no fun to pick out of my feet every day we work up to a beautiful event section! And their actual Grand Opening is scheduled for February 18th 2015 found in bathrooms!