You can apply for a replacement Zip card using your online TFL account, and they should send a new one out. Our family has 3 contactless cards, 2 zip cards, and 5 Oyster cards. This is so that you can scan your payment card. School travel plans 2020/21. The photocard Zip Scheme (11-15 and 16+) allows children of the relevant age to travel for free on London's buses and trams and travel at child rate on Tube, DLR, London Overground, TfL Rail the Emirates Air Line and most National Rail services in London. A parent or guardian can then apply for a 16+ Zip Oyster photocard. The police officers can only check these details for as long as you are eligible for the Zip Oyster photocard scheme. Useful links. If you've had your travel concession suspended or withdrawn for breaching the Behaviour Code, you can earn it back by volunteering in your local community. Before doing this, an authorised Metropolitan Police officer, British Transport Police officer or TfL employee will check against the information we hold (that you supplied to us on your application form) to ensure that you are the holder of the concessionary photocard. You can contact the Data Protection Officer by email at dpo@tfl.gov.uk. We will also contact you or parent/guardian near the expiry date of the Zip card to tell you about your future ticketing options. Children aged 16-17 can apply for the 16+ Zip Oyster Photocard. If you contact our Customer Services in connection with your Zip card, we will create a record of this. Europe - 11-15 Oyster card - I'm taking my 13 year old grandsons to London in April and trying to decide whether an oyster card or a travel pass would be better. Relevant police services, and Local Authority Anti Social Behaviour units may provide TfL with details of any criminal convictions, warnings, reprimands, or other sanctions issued in relation to offences that have been committed by you on, or in relation to, London's public transport network. How long does a Zip card last? By clicking any link on this page you are giving your consent for us to set cookies. In some circumstances, disclosures of personal data to the police (and other law enforcement agencies) are permitted by data protection legislation, if they relate to the prevention or detection of crime and/or the apprehension or prosecution of offenders. Top up online, see your journey and payment history and apply for refunds. TfL may also receive or disclose personal information about customers in relation to certain emergency situations or other incidents that require an immediate response. Individuals will not be identified using this information. Contact us about Oyster As long as your Oyster or zip card is registered to a TfL account you can view details of journeys and topups for the last eight weeks. Transport for London. Create an account. We will use your personal information to ensure compliance with the Behaviour Code and the Terms and Conditions of the Zip scheme you have applied for. If so, TfL will keep a record of this for 18 months from the date your sanction is lifted and you are able to receive concessionary travel again. This is so that you can scan your payment card. 4th Floor We're open from 08:00 to 20:00, 7 days a week. We also publish guidance on the steps you and your parent/guardian can also take to protect your personal information. Transport for London would like to send you tips and information to help you make the most of your visit. To create a web account you will need to provide an active email address, your name, address, date of birth and phone number. 50% off adult fares on bus, Tube, DLR, London Overground, TfL Rail and most National Rail services 2. This will include offers and promotions. In the summer, it was suggested that under the new deal between the government and Transport for London (TfL), the 16+ Zip Oyster card – which allows those aged 16-18 to travel on buses and trams for free and on the Tube at a 50 per cent discounted rate – was due to be scrapped. We use cookies on this site to enhance your user experience. Forgot your password? Online; In-store; Sign In; Apply Now; Apply Now; Apply Now; Apply Now The personal information we hold about you or your parent/guardian includes: If you apply online for a 5-10, 11-15 or 16+ Zip card, you will need to verify your date of birth by entering your passport number. Stores; I’m a business. If we withdraw your travel concession, we will write to your parent or guardian, signposting a number of organisations that offer appropriate volunteering opportunities. It also describes how long that information is kept and the circumstances in which we might disclose it to a third party. Transport for London. If your child is 16 now but was 15 on 31 August, they can still apply for and use an 11-15 Zip Oyster photocard . —— Under data protection legislation we have to let you know when we use your personal information to do something 'automatically' using our computers or other systems, or make an automated decision (without human intervention) that significantly affects you. The personal information we hold about you or your parent/guardian includes: 1. The TfL Oyster and contactless app will request access to your camera. Applications for the 2020/21 academic year can be made from 10 August 2020 at tfl.gov.uk/photocard 7. Skip to site ... Use your current Oyster card to create an account. This eight-week period is considered reasonable to enable customers to verify or make enquiries concerning their Zip journeys (for example, for refund purposes). 16+ Zip Oyster Photocard Scheme 2020-2021: Terms and Conditions ... address has already been used for another TfL web account, you’ll need to use a different email address. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Direct Vision Standard and the HGV safety permit scheme, London Fire and Emergency Planning Authority, Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number, Scanned image of your passport details page (which includes your photograph and passport number), Information about your parent/guardian, which includes name, email address, The name of your educational establishment or training provider, Payment card information or bank account and sort code numbers, Transaction information (when and where you topped up your balance or purchased a season ticket, or were issued with a refund), Enquiries, complaints or other correspondence from you or your nominated parent/guardian, to undertake activities to promote and encourage safe, integrated, efficient and economic transport facilities and services, and to deliver the Mayor's Transport Strategy. Occasionally they will let you through the barriers. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. City Hall also says it has “successfully defeated” the government over scrapping TfL’s 60+ Oyster free travel card. If your parent/guardian would like to close their Oyster Photocard web account, they should contact Customer Services or contact our Privacy and Data Protection team. The government has U-turned on scrapping free travel for under-18s in London. All academic research is carried out in accordance with privacy and data protection legislation and protected by robust confidentiality agreements. If you breach the Behaviour Code, you may lose your concessionary travel for a certain period of time. Any such processing is subject to appropriate contractual safeguards and carried out in accordance with the requirements of UK and EU privacy legislation. In the case of Oyster, there are a number of these 'legal grounds' we rely on, which are: The personal information we hold is provided by you or your parent/guardian when you apply for your Zip card. You can’t currently add Oyster photocards to this app. The personal information we hold about you includes: 1. Find out more about contactless. Alternatively, you can download a verification letter from your TfL account and take it to a London post office with proof of your age (this can be a passport, European ID card, birth certificate or biometric residency permit). Set up Auto top-up. On 7 January 2008, Transport for London unveiled the Zip card, an Oyster photocard to be used by young people aged 18 years or under who qualify for free bus and tram travel within the capital, with effect from 1 June 2008. 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